Privacy Policy

This Privacy Policy explains how RSP ("RSP", "we", "us" or "our") collects, uses, stores and shares information when you use the RSP mobile application and related services available through rsp.s2swebsolutions.in (together, the "Services").

Please read this policy carefully. By using the Services, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it separately.

1. App Owner and Operator

RSP is operated and technically maintained by S2S Web Solutions Private Limited, Hyderabad, Telangana, India. RSP is a community-focused digital platform that may provide social feeds, stories, events, information, multimedia content and related community features.

2. Information We May Collect

Depending on the features you use and the choices you make, we may collect:

• Account and profile information: Name, mobile number, email address, profile photograph and other details you choose to add to your profile.
• User content: Posts, stories, comments, photographs, videos, captions, feedback and other material you submit or publish through the app.
• Activity and interaction information: Likes, shares, bookmarks, follows, content views, event interactions and related activity within RSP.
• Event and participation information: Information you provide when registering for, responding to or participating in an RSP event or activity.
• Device and technical information: Device model, operating system, app version, IP address, language, diagnostic information, crash reports and log data.
• Optional feature information: If a feature requires it and you grant permission, the app may access your camera, selected photos/videos, location or activity-related sensor data. The app should request access only when needed for the relevant feature.

We do not ask you to provide sensitive personal information unless it is necessary for a specific feature and permitted by applicable law. Please do not publish passwords, financial details, government identity numbers or other sensitive information in public posts or comments.

3. Permissions and Device Access

Some RSP features may request access to device functions. You can manage these permissions in your device settings. Depending on the app version and features enabled, permissions may include:

• Photos and videos / storage: To let you select and upload media that you choose to share.
• Camera: To capture a photo or video when you choose to create content.
• Location: Only where a location-based feature is offered and you grant permission. Location access is not required for general app use.
• Physical activity or motion sensors: Only if an activity or fitness feature is available and you choose to use it.
• Notifications: To send service updates, event reminders or other notifications. You can turn notifications off in your device settings.

Denying a permission may prevent the related optional feature from working, but should not prevent access to unrelated features.

4. How We Use Information

We may use information for the following purposes:

• Create and manage your account and authenticate you.
• Provide feeds, stories, events, content and community features.
• Display and manage content you publish and interactions you make.
• Respond to enquiries, feedback, support requests and reports.
• Maintain app functionality, troubleshoot errors and improve performance.
• Protect users, detect misuse, prevent fraud and enforce our terms or policies.
• Send important service, security and account-related communications.
• Meet legal obligations and respond to lawful requests.

5. Public Content and Visibility

Content you choose to publish in public areas of RSP, such as posts, stories, comments, photographs or videos, may be visible to other users and may be copied, shared or captured by them. Do not publish information that you want to keep private. Profile and content visibility may depend on the app's available settings and features.

6. Sharing and Disclosure

We do not sell your personal information. We may share information only as reasonably necessary in the following circumstances:

• Service providers: With trusted hosting, cloud storage, analytics, notification, security and technical support providers that help operate RSP.
• Other users: When you choose to publish content or interact in areas visible to other users.
• Legal and safety requirements: When disclosure is required by law, court order or a lawful government request, or is necessary to protect rights, safety and security.
• Business changes: In connection with a merger, restructuring or transfer of the service, subject to appropriate safeguards and applicable law.
• With your direction or consent: When you ask us to share information or otherwise provide permission.

7. Third-Party Services and Links

RSP may rely on third-party services for hosting, infrastructure, analytics, crash reporting, notifications or other technical functions. Those providers may process limited information on our behalf under their applicable terms and privacy practices. The app or website may also contain links to third-party websites. We are not responsible for the privacy practices of independent third parties; please review their privacy policies before providing information.

8. Data Retention and Deletion

We retain personal information for as long as reasonably necessary to provide the Services, maintain account and security records, resolve disputes and meet legal obligations. Retention periods depend on the type of information and the purpose for which it was collected.

You may request deletion of your RSP account and associated personal information by emailing info@rsp.s2swebsolutions.in from your registered email address or by providing your registered mobile number and sufficient details to verify your request. We may retain limited information where required by law, for security, to resolve disputes or to enforce our agreements. Public content already shared by others or copied outside RSP may not be removable from those external locations.

9. Data Security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure or destruction. These measures may include access controls, secure transmission, server protections and backups. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

RSP is not intended to be used by children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so that we can review the request and take appropriate action. Where applicable law requires a higher minimum age or parental consent, we will follow those requirements.

11. Your Choices and Rights

Subject to applicable law, you may be able to:

• Access or request a copy of personal information associated with your account.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account or personal information.
• Manage device permissions and notification preferences.
• Stop using the Services and uninstall the app.

To exercise these rights, contact us using the details in the Contact Us section. We may need to verify your identity before processing a request.

12. Cookies and Website Technologies

The RSP website may use essential cookies or similar technologies to support website functionality, security and user preferences. If analytics or other non-essential tracking technologies are enabled, they should be configured and disclosed in accordance with applicable consent requirements. You can manage cookies through your browser settings; disabling certain cookies may affect website functionality.

13. International Processing

Your information may be processed or stored on servers operated by our service providers, which may be located in India or other jurisdictions. Where required, we take appropriate steps to ensure that such processing is protected in accordance with applicable data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the app, our practices or applicable laws. The revised policy will be published on this page with an updated "Last updated" date. We encourage you to review this page periodically.

15. Governing Law

This Privacy Policy is governed by the laws of India. Subject to applicable law, courts of competent jurisdiction in Telangana, India shall have jurisdiction over disputes arising from this policy.

16. Contact Us

If you have questions, privacy concerns or account/data deletion requests, contact:

• Application: RSP
• Operator: S2S Web Solutions Private Limited
• Address: Hyderabad, Telangana – 500063, India
• Phone: +91 9490043228
• Email: info@rsp.s2swebsolutions.in
• Website: https://rsp.s2swebsolutions.in/